Delivery
Delivery – Aquolution
Service, quality and fast delivery
At Aquolution, delivery isn’t just logistics — it’s part of your overall experience.
We strive to provide a smooth, reliable, and transparent delivery process from the moment you place your order until it safely arrives at your doorstep.
All orders are dispatched from our warehouse in Denmark.
Dispatch Time
We aim to dispatch all orders within 1–2 business days after purchase.
During peak periods (e.g., holidays or promotional campaigns), dispatch times may be slightly extended.
Parcel Delivery (Small & Medium Orders)
Packages are delivered with GLS or one of their local partners in your country.
Estimated delivery time: 1–6 business days depending on destination.
Estimated Parcel Delivery Times (EU)
| Country | Lead Time |
|---|---|
| Austria | 2–3 days |
| Belgium | 2 days |
| Bulgaria | 4 days |
| Croatia | 5 days |
| Cyprus | 5 days |
| Czech Republic | 2–3 days |
| Estonia | 5 days |
| Finland | 3–5 days |
| France | 2–3 days |
| Germany | 2 days |
| Greece | 5–6 days |
| Hungary | 3 days |
| Ireland | 4 days |
| Italy | 3–5 days |
| Lithuania | 5–6 days |
| Latvia | 4–5 days |
| Luxembourg | 2–3 days |
| Malta | 5 days |
| Netherlands | 2 days |
| Poland | 2–3 days |
| Portugal | 4–5 days |
| Romania | 3 days |
| Slovakia | 3 days |
| Slovenia | 4 days |
| Spain | 4–5 days |
| Sweden | 2–4 days |
Delivery times may vary during busy periods.
Road Freight (Pallet Delivery)
Larger orders are delivered via DSV or one of their partners.
Estimated delivery time: 2–8 business days for most EU countries.
(Malta and Cyprus may require longer transit times.)
Estimated Road Freight Delivery Times (EU)
| Country | Lead Time |
|---|---|
| Austria | 3–4 days |
| Belgium | 2–4 days |
| Bulgaria | 5–8 days |
| Croatia | 2–4 days |
| Cyprus | 9–14 days |
| Czech Republic | 2–4 days |
| Estonia | 2–5 days |
| Finland | 3–5 days |
| France | 2–6 days |
| Germany | 2–3 days |
| Greece | 5–7 days |
| Hungary | 2–5 days |
| Ireland | 4–5 days |
| Italy | 4–8 days |
| Lithuania | 2–5 days |
| Latvia | 2–4 days |
| Luxembourg | 2–5 days |
| Malta | 9–14 days |
| Netherlands | 2–3 days |
| Poland | 2–4 days |
| Portugal | 5–8 days |
| Romania | 5–8 days |
| Slovakia | 2–5 days |
| Slovenia | 2–5 days |
| Spain | 4–8 days |
| Sweden | 2–4 days |
Important: Inspecting Your Delivery
📦 Receiving Packages (GLS / Parcel Delivery)
Upon receipt, inspect the package immediately for visible damage such as dents, tears, or punctures.
If damage is detected:
Contact Aquolution immediately via the contact form.
The complaint must be submitted within 5 working days after delivery.
If not reported within this timeframe, the right to complain may lapse.
Required photos for claims:
The damaged packaging
The contents inside the box (top view)
The box with visible shipping label
The damaged product
A claim investigation may take 14–21 days.
🚛 Receiving Pallet Goods (Road Freight)
Always inspect pallet deliveries carefully before signing the delivery receipt.
If damage is visible:
Note the damage clearly on the bill of lading / delivery receipt.
Ensure the driver signs the remark.
Take photos from multiple angles (including full pallet view).
Do not discard damaged goods until the claim is resolved.
If you are unsure how to handle the situation, contact Aquolution immediately via the contact form.
Proper documentation is required for a successful claim.
Delivery Costs
Delivery prices depend on:
Quantity
Size and weight
Delivery address
Shipping costs are calculated at checkout or can be provided upon request via our contact form.
B2B / Business Delivery
For business customers:
We aim to dispatch stocked items within 1–3 business days after order confirmation.
If an item is not in stock or in production, we will provide an estimated delivery time.
Delivery Terms (B2B)
If Aquolution arranges transport, delivery takes place at the agreed delivery address.
Transport costs are borne by the buyer.
If transport is not arranged by Aquolution, delivery takes place at our warehouse, and risk transfers to the buyer upon collection.
Pickup from Aquolution
You may collect your order directly from our warehouse.
Pickup: Free of charge
We will contact you to arrange a pickup time.
Drop Shipping
Aquolution offers dropshipping services to support retailers and distributors.
For pricing and tailored solutions, please contact us via our Contact Page.
Our team will respond promptly.
Our Commitment to Your Experience
At Aquolution, customer satisfaction is our top priority.
We are committed to:
Delivering high-quality products
Providing reliable and transparent shipping
Offering professional customer support
Ensuring a smooth purchasing experience
From order placement to final delivery, we handle every detail with care.
Your satisfaction is our success.